In healthcare, patient experience is often slow, fragmented, and frustrating. Patients submit complaints through email, SMS, websites, QR codes, or other platforms, and then wait. Wait to be heard, wait to be contacted, wait for resolution. At Parlon , we didn’t just improve that process, we reimagined it. 🟣  One Tool, Every Channel, Total Clarity We designed a system that captures patient feedback from every major channel: Email, SMS, Website forms, QR code triggers, Şikaye